How Workflow Services Helps Close The Care Gap

Kevin Houlilhan and Elise Miller Hoffman on How Workflow Services is Closing Care Gaps by Leveraging the Pharmacist’s Unique Role as a Community Healthcare Provider

Watch the video or read the transcript below to hear how our platform goes beyond medication adherence to address a wide range of care gaps, leveraging pharmacists and an end-to-end system to deliver meaningful, convenient healthcare services.

[Transcript]

Expanding Care Beyond Medication Adherence

KEVIN

One of the things that we're focused on with our customers is care gap closures beyond medication adherence. We can drive medication adherence care gaps, but we're also able to focus on other kinds of services: preventative counseling, access to diagnostics, and vaccinations.

Leveraging Pharmacists and Technology for Patient Connection

ELISE

What we've done is really use the pharmacist as an avenue to have that conversation with a patient.

KEVIN

Because of the end-to-end platform that workflow Services delivers, we can automatically build an insurance claim and understand everything that's happening during an encounter.

ELISE

We work with them to open up pharmacy as a channel to connect with those patients in a meaningful way, in a convenient location, from a provider they trust.

Read more about our pharmacy solutions.